Technology Requests and Support

IT Support and Troubleshooting

Trouble Tickets: Submit IT tickets for repairs to existing equipment.

Note: This link is only accessible when connected at school.

Help Desk Portal Instructions: Refer to the PDF for instructions on submitting a help desk ticket.

Network is down, or you are Locked out of your computer, please contact the IT department:

  • At School: Call extension 4026.

  • Off Site: Call 860-870-3646 for assistance.

iPad Repair Process - Follow the established Process for iPad Repairs

Student Data Privacy and Technology Policies
The district strives to increase student achievement through high-quality curriculum, instruction, and assessment. Technology tools and online resources support this goal by enhancing the educational experience for both students and teachers. At the same time, the district is committed to protecting student data and ensuring that students remain safe online. 

To learn more about Connecticut's Student Data Privacy Law and the district's technology policies, visit the Student Data Privacy webpage.


Hardware and Software Requests
Use the following links to request new hardware or software:

Important: Requests for learning applications needed for identified students must be processed through Pupil Services.

Protocol for Completing New Software Application Request

Before requesting permission to use a program with your class, please review the list of programs in use in our District.

State Student Data Privacy Training

For details on:

Policy on Electronic Email: Board Policy 4118.4/4218.4

Policy on Student Record Confidentiality: Board Policy 5125

Policy regarding Directory Information: Board Policy 5145.15

For additional information about FERPA and CT Public Act 16-189 - Student Data Privacy Law, please visit the CT Student Data Privacy website